Do you work in non-English speaking communities, and want to help your customer feel more comfortable with the services you provide?

The videos below have been created by the Minnesota Weatherization Assistance program and can be utilized to help communicate weatherization and home performance in Spanish, Hmong, and Somali. This is a great tool to help set realistic expectations despite language barriers and may help a worker connect better with a customer in a way translation apps and services cannot.

English: Episode 1: Introduction to Weatherization (English)

Spanish: (Espanol) Minnesota Weatherization Assistance Client Education Series

Hmong: Episode 1: Introduction to Weatherization (Hmong)

Somali: Episode 1: Introduction to Weatherization (Somali)